HOW TO MAKE A RETURN?
You can request a return of the product(s) within 15 days from the date of delivery in case you are not satisfied with the purchase. Reverse pick up will be done from our side wherever feasible. In extreme circumstances, you may be asked to send the products through a reliable courier if a reverse pickup facility is not available in your area.
In addition, the product returned should be in the exact condition as it was sent, along with all the tags. Return will not be accepted if the product tags are removed or missing. Please note that Shipping / Cash on Delivery charges are non-refundable. Also, note that we do not charge any additional handling fee for returns.NOTE: RETURNS / EXCHANGES WILL NOT BE APPLICABLE FOR BOXERS, SOCKS AND FACE MASKS KEEPING HYGIENE INTO CONSIDERATION.
REFUND AND RETURN POLICY
For returns, the reverse pick up will be done in 2-3 days once the request is placed. It takes 7-10 days for the product to arrive at our warehouse, post which it undergoes a quality check. Once it passes the QC, the full amount will be refunded as store credit.
Additionally, note that shipping/cash on delivery charges are non-refundable.
REFUNDS FOR FREE PRODUCT DEALS
Any items purchased during a BUY TWO GET ONE or any similar FREE PRODUCT deal are not eligible individually for return. Items purchased during a FREE PRODUCT deal are viewed as combo packs, one being the purchased item and the other being the free item.
In case of a return, all items (purchased and free product) need to be shipped back to us. The amount of the purchase would be refunded after the deduction of refund charges, in the form of store credit / Coupon Code.
REFUNDS FOR CASH ON DELIVERY & PREPAID ORDERS
Once the product(s) reaches us and passes the QC, the refund will be initiated within 72 hours as store credit.